Effective Date: 04/10/2023

 

1. Introduction

 

Diazo Cosmetics ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, make online payments, subscribe to our emails, or participate in our loyalty points program.

 

2. Information We Collect

 

a. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, payment card information, and other information when you make purchases, sign up for our emails, or participate in our loyalty points program.

 

b. Transaction Information: We collect information related to your purchases, including product details, order history, and payment information when you make online payments.

 

c. Loyalty Points Program: When you participate in our loyalty points program, we collect information about your points earned, redeemed, and any other activities related to the program.

 

d. Website Usage: We may collect information about your use of our website, including IP addresses, device information, browser type, and pages visited. We use cookies and similar technologies for this purpose; please refer to our Cookie Policy for more details.

 

3. How We Use Your Information

 

We use your personal information for the following purposes:

 

a. Processing Orders: To fulfill your orders, process payments, and provide customer support.

 

b. Email Subscriptions: To send you marketing communications, newsletters, and promotions, if you have subscribed to our emails. You can opt out at any time by following the instructions in our emails.

 

c. Loyalty Program: To manage and administer our loyalty points program, including tracking your points and providing rewards.

 

d. Website Improvement: To analyze website usage data and improve our website's functionality and user experience.

 

e. Legal Compliance: To comply with legal obligations and respond to lawful requests and legal processes.

 

4. Sharing Your Information

 

We may share your personal information with:

 

a. Third-Party Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and manage our loyalty program.

 

b. Business Partners: With your consent, we may share your information with our business partners for marketing and promotional purposes.

 

c. Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

 

5. Data Security

 

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 

6. Your Choices

 

You have the following rights and choices:

 

a. Access and Correction: You may request access to, correction, or deletion of your personal information by contacting us.

 

b. Marketing Preferences: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

 

7. Children's Privacy

 

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated Privacy Policy on our website, and the effective date will be revised accordingly.

 

9. Contact Us

 

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at info@diazoskincare.co.uk